Fulfin is a pioneering fintech company with an unmatched space in the European e-commerce sector. When a business is ready to scale, Fulfin comes in to provide them with the appropriate resources. Bonanza Design had the pleasure of working with Fulfin’s team in a four-week UX Design Sprint. During the sprint, the teams re-designed the Fulfin platform experience (a responsive web application) and user interface, as well as working on new features.
Fulfin were looking to improve the user experience on their app and approached Bonanza Design with a proposal to simplify a process: applying for a loan as a small business. Bonanza Design conducted research into the fintech world in order to understand Fulfin’s position among its market competitors. The client provided us with their own research; bringing the two together allowed for a deep understanding of the market and laid solid groundwork from which to begin the sprint.
The Bonanza Design team officially kicked off the project by facilitating a three-hour workshop with the Fulfin stakeholders to get a full understanding of their vision. Discussions centred on buyer personas, emphasising potential new features, and storyboarding the user journey. Fulfin’s concept to improve the user experience expanded and took shape into several new features: keeping track of a loan application; easier communication between Fulfin and their customers; a simplified process to take out multiple loans; and offering guidance to small businesses about the best loan for them.
The work between Fulfin and Bonanza Design in week 2 produced a strong foundation for week 3. The user flows and features had been clarified from Fulfin’s original ideas and agreed upon by both teams. Bonanza Design’s iteration processes ensured that Fulfin stayed active and involved at every step. At the end of the week, Bonanza Design were able to provide four mid-level prototypes, each moving closer to Fulfin’s vision.
Once the final mid-fidelity prototypes and UI style had been approved by Fulfin, the sprint moved on to its final stage: designing the high-fidelity screens for both desktop and mobile usage. By the end of the sprint, the team presented Fulfin with a fully-realised conception of their original idea, an app with a streamlined user journey that centred the comfort and understanding of the customer.
Once Fulfin launched their new platform, the completion time decreased by more than a day (5.1 days to 3.6 days)!
The workflow with Bonanza was very efficient. Their way to use Figma as the central resource platform for meetings and presentations and as playground for iterations is fantastic. The handover to the development team worked smoothly.
The team is wonderful! We'll definitely come back in the future for further projects. Their level of professionalism combined with their strong deliverables and easy communication was definitely outstanding. They have profound experiences and you can feel their passion for design and UX.
I was most impressed by Bonanza’s ability to quickly understand our product and our needs. Bonanza has delivered great design outputs. We’ve received great feedback from our internal team, who has commented on how amazing the product looks and how they can’t wait to start using it.
Bonanza Design helped an insurance company to speed up their product innovation process by implementing a dummy lean innovation sprint. They also built and tested landing pages with varied value propositions. The client was impressed with Bonanza Design's exceptional lean innovation sprint and testing capabilities. The team's excellent market-oriented practices and ability to develop custom requirements also ensured the engagement's success. Overall, the team fostered a strong collaboration.
Bonanza has a very clear and structured workflow on how to achieve certain design outcomes and this includes a lot of research and validation. What impressed me most, is their speed and agility in this workflow. They are super fast and all meetings are highly efficient and productive.
Bonanza Design creates high-quality deliverables that truly encapsulate the essence of our company. They the time to understand our company and the needs of our customers to deliver tailored solutions that match both our vision and expectations.
There is now a stronger culture of rapid iteration and delivery within our team for simply having worked with them. They have a phenomenally focussed process that really brought the whole of our team along with it, to the extent where there is now a stronger culture of rapid iteration and delivery within our team for simply having worked with them.
Behrad is truly a one of a kind guy. He is an absolute gent, but also extremely talented and productive. We have worked with Behrad on two projects and his ability to create a coherent user journey out of an incomplete and under defined basis is nothing short of amazing. He didn't just take our vision and realise it in a UX context, but he rather made a defining contribution to that vision. All this he achieves with a modesty and manner that today is too often missing.
Behrad worked with us to design our new website. He has a good eye for design, takes feedback extremely well, and was able to work to our (typical startup) tight deadlines and exacting standards. I would recommend Behrad to other startups in need of a good designer to bring their design ideas to life.
I had the pleasure to have Behrad, as a Senior UX Designer, in my team at wefox, where he supported us with the redesign of one of our Products. Behrad takes the full ownership of the user experience and puts on his hands-on hat to get all feedback needed from the different stakeholders, in order to build a great experience to the users. Behrad has also a curious and funny character, which makes it easy for one to spend time around him.
Dearest is an interpersonal mindfulness app that aims to break down the barriers around access to mental health support by connecting individuals with certified relationship coaches. It was our pleasure to host a 3-week UX Design Sprint for Dearest, designing and testing their MVP (minimum viable product).
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whylab is a mental health support service that provides online coaching and peer-to-peer support group sessions.
Bonanza Design had the pleasure of working with the whylab team on a four-week sprint to design a native application to enhance their existing services.
Veda Naturals eschews modern dependence on pharmaceuticals in favour of time-honoured herbs inspired by 5000 years of Ayurvedic tradition. The company takes a holistic view of health, spotlighting nature-human connection as the purest form of nourishment. Veda Naturals worked with Bonanza Design in an intense one-week sprint, re-designing their e-commerce experience, threading storytelling into their products, and rebranding and restructuring their website architecture.
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Care With Care is committed to creating high-level healthcare worldwide. In response to healthcare professional shortages, they developed a platform to facilitate recruiting and integrating highly motivated healthcare professionals from abroad. Bonanza Design developed a unique six-week UX Design & Branding Sprint during which the team would design Care With Care’s platform from two perspectives: the employees (nurses) and the employer (hospitals). On top of that, Bonanza Design undertook the complete rebranding and website design.
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