CHALLENGEWe want to scale the business and face a number of pressing issues. Help us to understand our top priorities and manage our efforts.
SOLUTIONHolding a Product Bootcamp for the team (including executives, members of customer service, operations, tech and some of their loyal customers) to align, review the current challenges and create product roadmap as a result.
How We Did ItDuring each workshop, we get to the bottom of every detail of the business. We ask many questions, repeatedly, so every element surfaces. Here, we mapped the information flow of their current system and located all the bottlenecks in the way of scaling the business. We identified the top obstacles and moved on to ideate solutions. Finally, we prioritized the solutions and created a roadmap for the upcoming year.