CHALLENGEWe just started our business a year ago. Now, we're at a point where we want to scale. Our processes are messy and we don't know where to start.
SOLUTIONHolding a Design Sprint workshop to align within the team and create a roadmap with which they can scale their business.
How We Did ItWith a workshop with the team, we drafted the first version of their user personas and developed their customer journey map. Using the later, we identified the most pressing areas and prioritized them based on the Value-Effort chart. As a result, we created a roadmap for the whole year.